Refund Policy

At MATECME.com, we are committed to providing high-quality, accredited training that meets your needs. If you are not satisfied with your purchase, you may request a refund under the following conditions:

• Refund requests must be made within 24 hours of purchase.
• No courses within the bundle or individual purchase may be marked as completed. Once any course is completed, the purchase is no longer eligible for a refund.
• A $9.99 payment processing fee is retained on all approved refunds.

To request a refund, please contact us at support@matecme.com with your order details. Approved refunds will be processed to the original form of payment.

We appreciate your understanding and are here to help if you have any questions.